ShippingWe offer FREE Priority Mail Shipping on All Orders.Tootahs.com normally ships by U.S. Postal Service Priority Mail. International orders are shipped by Global Priority mail. If you need special accommodations outside of Priority Mail, please contact us at: support @ tootahs dot com and we will try to satisfy your request. PaymentTootahs accepts Visa, MasterCard, American Express and Discover. This also includes the pre-paid or gift credit cards from Visa, MasterCard, American Express and Discover as well. Return PolicyAs with most stores, we generally do not accept returns on personalized items. Your order will be custom made to your specifications and typically cannot be resold to someone else if returned. If there is a gross error on our part, or a defect in the product, we will work with you to resolve the error or defect. We reserve the right to replace or repair your item or issue a refund, depending on the situation. Please do not hesitate to ask us questions, most of the time we can accommodate your needs and requests. Please do not return any product without prior authorization. To obtain authorization, please email us at: support @ tootahs dot com We will not be responsible for damaged or lost shipments sent to us. Please insure your package. Shipping charges are non-refundable |